Cindy Girard - Virtual Assistant Professional
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Privacy Policy

​My Professional Commitment to You

My Non-Disclosure Confidentiality Commitment to You:
​As a business professional, when consulting with you and/or completing the scope of work agreed upon for your project,  I acknowledge that I may likely have access to confidential and proprietary information, whether in tangible or intangible form. It may include, without limitation, information regarding products and services, marketing strategies, business plans, client information (including identity, contact information, and potentially other personal information), product concepts, designs, prototypes or specifications, research and development efforts, technical data, financial information, internal procedures, techniques, forecasts, methods, trade information, trade secrets, software programs, project requirements, inventions, trademarks, trade names, and similar information regarding your business. I agree that all Confidential Information and/or documents relating to your business, scope of work project we collectively work on will be treated as confidential, and, except as authorized in the course of your instruction, will not be used or disclosed during or anytime after project completion or when our working relationship ends for any reason.  As business professionals, my expectation is the same from you. I engage ALL my clients with a mutual Non-Disclosure-Agreement prior to commencement of work to protect your interests as well as mine. ​
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Privacy Policy

Last Updated:  March 14, 2020
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Your privacy is important. My Privacy Policy explains how I/we collect data and use it. By initializing any of my/our services, you are acknowledging your agreement to provide information to me/us, as needed, in accordance with the Cindy Girard, Virtual Assistant Pro Privacy Policy.
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Cindy Girard, Virtual Assistant Pro, appreciates the opportunity to help you and your business grow, and assist you with travel planning, and I/we are determined and committed to protecting your privacy. Please note that all information provided to me/us will be used in accordance to my/our Privacy Policy, and you will not be asked any additional information outside of this policy.
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Privacy Statement:
This Privacy Policy has been posted on the Cindy Girard, Virtual Assistant Pro website to inform you of the standards and procedures in place to safeguard your confidential personal or business information and to inform you on how it is handled. You can find all updated information on my/our website for your review, or, if you have any questions, please contact me/us at: cindy (at) cindygirard (dot) com. 
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Information Collection and Use:
By using the services of Cindy Girard, Virtual Assistant Pro, you are consenting to providing any confidential personal or business information necessary to carry out the work requested. Your consent gives me/us the right to contact you for promotional purposes, service requests, email marketing, customer service feedback and improvement, and to communicate with you. I/We endeavour to communicate with you effectively using this information. All contact efforts will be made based on data entered into my/our system, upon your purchase of a Cindy Girard, Virtual Assistant Pro service, or subsequently, in the course of our ongoing communications.
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The types of information that may be requested of you are as follows:
  • Name;
  • Address;
  • Contact details;
  • Postal code;
  • Demographic information;
  • Date of Birth;
  • Travel Documentation details; 
  • Profession;
  • Interests;
  • Business details;
  • Any other information required to handle the work you have asked me to complete.
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Your information and/or your company’s information may be used for the following purposes:
  • Handling the work you have asked me to complete;
  • Sharing your vital information, only as required to complete travel planning services on your behalf;
  • Providing you, the customer with personalized services;
  • Improving our services;
  • Keeping our customers up-to-date with any changes that have been made or will be made;
  • Promotions or advertisements.
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Safeguarding Your Information:
Every effort will be made to protect your business and personal information. Strict internal protocols are maintained constantly, and reviewed periodically.
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Links:
Upon visiting the Cindy Girard, Virtual Assistant Pro website (www.CindyGirard.com), you may encounter links to other websites of interest. It is not the responsibility of Cindy Girard, Virtual Assistant Pro for any misused personal information on third-party websites. Please ensure your due diligence upon leaving our website and entering any personal information that may pose harm to you or your company, if any information is inadvertently placed in the wrong hands. 

Should you choose to contact us using a contact form, web form, or an order form on our website, or through a posted email link like this one, the data will be passed to us via email. Our email servers are protected by SMTP encryption, however not all mail servers are secure. We would suggest that you always consider email as an insecure medium and not include personal, confidential or sensitive information within an email.

Website and Blog Comments
If you choose to add a comment to any posts we have published on our blog, the name and email address you enter with your comment will be saved to our website’s database, along with your computer’s IP address, the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name will be shown on the post seen by the public, although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

​Your comment and its associated personal data will remain on this site until the comment or post is removed from our site. You are able at any time to request that we remove it by contacting us by email. You are further advised to avoid posting any personally identifiable information in the comment itself. We do not allow children under the age of 13 on our site, nor do we knowingly collect any personally identifiable information from any person under the age of 13. If we are informed that personally identifiable information has been collected from a person under the age of 13, we will remove their data from our records.
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Personal Information:
If at any time, you have changed your personal or business information, please let us know. We will not give out your confidential personal or business information to third parties, marketing companies or other businesses, unless authorized by you.
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We will not sell or distribute your confidential personal or business information unless it is required by law. We will only share your confidential personal or business information under the following circumstances:
(i) As it complies with any law, regulation, subpoena or court order;
(ii) As it aids in fraud prevention and/or protecting the rights of Cindy Girard, Virtual Assistant Pro and its subcontractors;
(iii) As it protects the personal safety of Cindy Girard, Virtual Assistant Pro and its subcontractors;
(iv) As it is authorized by governmental authorities;
(v) As it resolves a dispute regarding Cindy Girard, Virtual Assistant Pro, including if your account may be facing legal charges and/or is in arrears with Cindy Girard, Virtual Assistant Pro;
(vi) As approved by you directly or by your authorized agent, employee, subcontractor, etc., who has been specifically approved by you to authorize the sharing of such information, which can and will be revoked at any time if you decide otherwise.
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Third Parties / Subcontractors:
The Cindy Girard, Virtual Assistant Pro subcontractors are self-employed subcontractors, working as needed, in a tight-knit working team, personalized for each Cindy Girard, Virtual Assistant Pro customer. These subcontractors may have access to customers’ confidential personal or business information in accordance with this policy, in order to perform their duties. The subcontractor, under contractual obligation, are required to not use any confidential personal or business information for any purpose other than for performing their duties on behalf of Cindy Girard, Virtual Assistant Pro, as requested by our customers. It is a requirement for all subcontractors to take all necessary security precautions to safeguard all customers’ confidential personal or business information at all times. All suppliers and service providers are also required, in accordance with this policy, to safeguard any confidential personal or business information received on behalf of Cindy Girard, Virtual Assistant Pro, and to not use any information for anything other than for the function being performed.  ­­
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Credit Card Payments:
Credit card payments can be made on the Cindy Girard, Virtual Assistant Pro website for your ease, using a secure, reputable and PCI compliant third-party provider (“WaveApps, Pay-Pal, Stripe”).​

Marketing:
Upon purchase of one of our available service packages, you are subject to receive marketing and promotional materials via phone/email, text messaging, and postal mail. Subscribing to our service ensures that you receive all service updates, product promotions and special event information. We are also subject to call you regarding any surveys and/or upcoming promotional offers.
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Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Site Visits
We track visits to our website using Google Analytics (GA) so that we can identify the interaction of content on our website. We use this data to determine how many people visit our site, how the find it, and what they find useful on it. Although GA tracks your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but we do not have access to this information. Google is one of our third party data processors as indicated below. GA also uses cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Social Networking Sites
Our service may include interfaces that allow you to connect with social networking sites.  If you connect to a social networking site through our service, your data may be accessed, used and stored based on your settings on that social networking site. We may access, use and store that information in accordance with this policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable social networking site. 

Data Breaches
CindyGirard.com will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data Protection Officer
Cindy Girard, Owner
Email: cindy (at) cindygirard (dot) com
9038 Stn Main, Sylvan Lake, AB, T4S1S6

Access/Questions
If you have any questions about our privacy policy or wish to review or revise the personally identifiable information that CindyGirard.com has collected about you, you may send a written request to CindyGirard.com at the mailing address or email address above. CindyGirard.com may take reasonable steps to confirm your identity prior to supplying any personally identifiable information to you in order to prevent identity theft.
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​Website Server
This website is hosted by Weebly. Their privacy and data protection policy is here.

Merger, Acquisition, Sale / Transfer of Assets or Business:
​We value your business and respect your privacy. If, in the future, ownership changes, including if we are merged with or sold to another operating company, under this Privacy Policy, we are liable to share with that entity as a part of this transaction, all private information that will aid in the continuation of Cindy Girard, Virtual Assistant Pro services with our customers. In these cases, your confidential personal or business information, will then, continue to be used for promotional purposes, communication, customer service feedback and updates on our services, and will not be sold or distributed to marketing companies or other businesses for their use.

Contact Us:
Please feel free to contact us with any questions, concerns or responses in regards to this Privacy Policy at cindy (at) cindygirard (dot) com.

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Cindy Girard  #T132317
Po Box 12055,  Sylvan Lake AB, Canada T4S2K9     |     ​PRICES IN CAD​     |     ​ © COPYRIGHT 2020. ALL RIGHTS RESERVED.
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  • Home
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