My Non-Disclosure Confidentiality Commitment to You:
As a business professional, when consulting with you and/or completing the scope of work agreed upon for your project, I acknowledge that I may likely have access to confidential and proprietary information, whether in tangible or intangible form. It may include, without limitation, information regarding products and services, marketing strategies, business plans, client information (including identity, contact information, and potentially other personal information), product concepts, designs, prototypes or specifications, research and development efforts, technical data, financial information, internal procedures, techniques, forecasts, methods, trade information, trade secrets, software programs, project requirements, inventions, trademarks, trade names, and similar information regarding your business. I agree that all Confidential Information and/or documents relating to your business, scope of work project we collectively work on will be treated as confidential, and, except as authorized in the course of your instruction, will not be used or disclosed during or anytime after project completion or when our working relationship ends for any reason. As a business professional, my expectation is the same from you. I engage ALL my clients with a mutual Non-Disclosure-Agreement prior to commencement of work to protect your interests as well as mine.
Last Updated: April 1, 2021
Collecting Personal Information
By using the services of Cindy Girard, Virtual Assistant Pro, you are consenting to provide any confidential personal or business information necessary to carry out the work requested. Your consent gives me/us the right to contact you for promotional purposes, service requests, email marketing, customer service feedback and improvement, and to communicate with you. I/We endeavor to communicate with you effectively using this information. All contact efforts will be made based on data entered into my/our system, upon your purchase of a Cindy Girard, Virtual Assistant Pro service, or subsequently, in the course of our ongoing communications.
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor Shopify
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
The types of information that may be requested of you are as follows:
Date of Birth;
Travel Documentation details;
Any other information required to handle the work you have asked me to complete.
Your information and/or your company’s information may be used for the following purposes:
Handling the work you have asked me to complete;
Sharing your vital information, only as required to complete travel planning services on your behalf;
Providing you, the customer with personalized services;
Improving our services;
Keeping our customers up-to-date with any changes that have been made or will be made;
Promotions or advertisements.
Upon visiting the Cindy Girard, Virtual Assistant Pro website (www.CindyGirard.com), you may encounter links to other websites of interest. It is not the responsibility of Cindy Girard, Virtual Assistant Pro for any misused personal information on third-party websites. Please ensure your due diligence upon leaving our website and entering any personal information that may pose harm to you or your company, if any information is inadvertently placed in the wrong hands.
Should you choose to contact us using a contact form, web form, or an order form on our website, or through a posted email link like this one, the data will be passed to us via email. Our email servers are protected by SMTP encryption, however not all mail servers are secure. We would suggest that you always consider email as an insecure medium and not include personal, confidential or sensitive information within an email.
Website and Blog Comments
If you choose to add a comment to any posts we have published on our blog, the name and email address you enter with your comment will be saved to our website’s database, along with your computer’s IP address, the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name will be shown on the post seen by the public, although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.
Your comment and its associated personal data will remain on this site until the comment or post is removed from our site. You are able at any time to request that we remove it by contacting us by email. You are further advised to avoid posting any personally identifiable information in the comment itself. We do not allow children under the age of 13 on our site, nor do we knowingly collect any personally identifiable information from any person under the age of 13. If we are informed that personally identifiable information has been collected from a person under the age of 13, we will remove their data from our records.
Third Parties / Subcontractors:
The Cindy Girard, Virtual Assistant Pro subcontractors are self-employed subcontractors, working as needed, in a tight-knit working team, personalized for each Cindy Girard, Virtual Assistant Pro customer. These subcontractors may have access to customers’ confidential personal or business information in accordance with this policy, in order to perform their duties. The subcontractor, under contractual obligation, are required to not use any confidential personal or business information for any purpose other than for performing their duties on behalf of Cindy Girard, Virtual Assistant Pro, as requested by our customers. It is a requirement for all subcontractors to take all necessary security precautions to safeguard all customers’ confidential personal or business information at all times. All suppliers and service providers are also required, in accordance with this policy, to safeguard any confidential personal or business information received on behalf of Cindy Girard, Virtual Assistant Pro, and to not use any information for anything other than for the function being performed.
Upon purchase of one of our available service packages, you are subject to receive marketing and promotional materials via phone/email, text messaging, and postal mail. Subscribing to our service ensures that you receive all service updates, product promotions and special event information. We are also subject to call you regarding any surveys and/or upcoming promotional offers.
The Site is not intended for individuals under the age of . We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information:
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
- Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information:
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reporting and Analytics
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track:
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
Cindy Girard, Po 12055, Sylvan Lake AB T4S 2K9, Canada
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/