Senior Operations Leader. AI-Informed Builder.

Cynthia girard

Building scalable systems that help teams execute better.

Building scalable systems that help teams execute better.I help leadership teams create structure, clarity, and momentum and build the systems that keep working after I've moved on.Twenty-five years of operations across tech, financial services, real estate, and travel. Currently supporting VPs and Directors across Finance, Commercial Sales, Partnerships, and R&D at a leading e-commerce platform.Available for senior operations, Chief of Staff, and fractional engagements where the work is larger than a single function."She does not simply manage tasks; she builds the systems that make a leadership team more effective."👉 Read the full letter of recommendation

THE WAY I WORK

Discover
Understand how the organization actually operates before recommending anything.Design
Convert observations into repeatable systems that reduce manual work and increase visibility.Deliver
Implement without disrupting. Build for adoption, not deployment.That's not a consulting philosophy. It's the pattern that repeats across every environment I've worked in.👉 Download my Discover > Design > Deliver Framework
Operational framework illustration used to diagnose, design and implement scalable systems.The tool executes. The system around it is what scales.

THE PEOPLE I WORK WITH SAY...

From senior leaders:"Made the time without [their regular support] feel like seconds."
~ Birk A., VP Commercial Sales"I really appreciate it, I hope we get a chance to work together again."
~ Josh R., VP Global Sales"You were a big part of my journey. Thank you for all the help and support."
~ Andrius B., Director, Product"I also just want you to know that my velocity has skyrocketed since you coming into my world."
~ Sundeep B., Director, PartnershipsFrom performance reviews:"You build systems that keep working long after you've moved on. Your work raises the floor for the whole team."
~ Manager review, Q2 2026"She can be dropped into anywhere in the company, works quickly to grasp their systems and priorities, and seeks opportunities to add value, not just keeping the lights on but doing actual work."
~ Manager review, Q4 2025

OPERATIONAL INFRASTRUCTUREOrganizations don't need more AI. They need better operational infrastructure. I build practical systems that combine AI, automation, documentation, and workflow design to eliminate friction inside real business operations.I build custom AI agents for specific operational problems and use tools for automation pipelines with applications such as Gumloop, Google Apps Script, and Slack.The goal is not more AI. The goal is removing operational drag.If you want to build your own custom AI assistant, here's the system prompt template I use as a starting point.👉 Download the Custom GPT System Prompt Template

AI-ENABLED OPERATIONAL SYSTEMS
I build public tools to demonstrate my approach, and I build private systems to solve real operational problems.

Custom AI assistants become valuable when they're built around an organization's knowledge, workflows, and decision-making processes, not generic prompts. The public GPTs below demonstrate my approach; many of the systems I build remain private because they're designed around proprietary business information.The public - working examples below demonstrate how I design AI around specific operational challenges.
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Meet Frankly!
A trusted, bullshitometer filter for your next big business concept.

Business problem
Ideas often fail because no one challenges assumptions early. Teams become emotionally attached before validating the business case.My approach
I designed Frankly to apply structured critical thinking before resources are committed. Instead of validating ideas, it deliberately stress-tests them through operational, financial, customer, and execution lenses.Outcome
Creates disciplined decision-making, exposes hidden risks, and improves investment decisions before time or money is spent.

Frankly is a strategic thought partner that runs your operational assumptions through a relentless analytical loop With zero ego and an entirely objective viewpoint.

👉 Ask Frankly - see where the needle lands!

Meet Athene Noctua!
A writing partner, that helps you write what you meant to say.

Business problem
High-performing professionals often know exactly what they mean but struggle to communicate with clarity and consistency.My approach
Built around editorial reasoning rather than content generation, Athene helps people organize thinking, strengthen arguments, and preserve their own voice.Outcome
Better communication with less editing, faster drafting, and higher confidence across executive communication.

Athene Noctua👉 Try Athene Noctua - see how this little owl handles your voice.

Her name comes from Athene noctua, the little owl that accompanied Athena, the Greek goddess of wisdom, knowledge, and vigilance.

Meet Andrew!
An AI mentor and implementation coach for operations professionals.

Business problem
Most organizations purchase AI tools before redesigning the workflows those tools are meant to improve.My approach
Andrew coaches leaders to redesign processes first, identify repetitive work, and then introduce AI where it creates measurable operational value.Outcome
Higher adoption, lower resistance, and automation that becomes part of everyday operations rather than another abandoned pilot.

What do you need help with? 👉 Ask Andrew

Andrew helps leaders and teams redesign workflows, automate repetitive work, and integrate AI into everyday operations using practical, business-first strategies.

PERSONAL AI TOOL-KIT
Purpose-built assistants developed to solve recurring operational and knowledge-management challenges.

BOOKII

My agent captures the bookkeeping knowledge, procedures, and reference material from my corporate office into a searchable AI assistant, reducing repetitive questions and ensuring consistent answers. It's an example of how institutional knowledge can be preserved, standardized, and made available on demand instead of living with one person.

SELLY

My agent trained on a company's brand, positioning, and messaging so marketing and listing content stays consistent regardless of who creates it. Rather than generating generic copy, it reinforces brand standards while reducing the time spent rewriting and reviewing content.

SAM

Super Analyst Model that applies institutional underwriting principles and governance frameworks to complex lending scenarios, demonstrating how domain expertise can be embedded into an AI reasoning model. It shows how highly specialized knowledge can become a repeatable decision-support system without replacing professional judgment.

OPERATIONAL ENABLEMENT
Tools for knowledge systems in practice, like explainer video and audio content:

• LinkedIn
• Folder
• Facebook

Based in Alberta, Canada. Available across time zones.
👇 Send me a message.👇